About Operator

High-growth companies today face a scaling challenge: while engineering teams multiply their output through software, operations teams primarily scale by adding headcount. Consequently, operations teams are constantly understaffed and struggle to keep pace with growth. Customer support is a prime example—as companies grow, they’re forced to either watch their support experience deteriorate or accept spiraling costs and complexity.

We are building Operator to solve this scaling challenge. Operator supercharges operations teams with purpose-built AI agents that work alongside team members, slot seamlessly into company processes, and reuse existing tools. The companies that thrive in the coming decade will be those that augment human capabilities with AI in thoughtful, rigorous ways. We’re building the right foundations for those companies.