Examples
- Create events on Google Calendar
- Create or update leads in Salesforce
- File tickets in Zendesk
Using a pre-built third-party integration tool
1
Authorize your account for the integrations you wish to use
We don’t store your credentials—just a pre-authorized token you can revoke at any time.
2
You now have access to all tools from that integration
Once authorized, tools from the integration will be available when configuring your agents.