Tools
Third-party integrations
Connect your agents to use external systems
We provide pre-built tools for common third-party systems. These enable your agents to take real action—without building custom integrations.
Examples
- Create events on Google Calendar
- Create or update leads in Salesforce
- File tickets in Zendesk
Using a pre-built third-party integration tool
1
Authorize your account for the integrations you wish to use
We don’t store your credentials—just a pre-authorized token you can revoke at any time.
2
You now have access to all tools from that integration
Once authorized, tools from the integration will be available when configuring your agents.
Integration or action not supported on our platform?
Contact us!